Send Livechat Transcript

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Post
/api/v1/livechat/transcript/{rid}

This endpoint is used by agents and managers to schedule an email transcript to be sent once the chat is closed. Permission required: send-omnichannel-chat-transcript The room must be opened.

Version Description
6.4.0 Added
Header parameters
X-Auth-Token
stringRequired

The authToken of the authenticated user.

ExampleRScctEHSmLGZGywfIhWyRpyofhKOiMoUIpimhvheU3f
X-User-Id
stringRequired

The userId of the authenticated user.

ExamplerbAXPnMktTFbNpwtJ
Path parameters
rid
stringRequired

The room ID.

Body parameters
object
email
string Required

The email address where the transcript should be sent.

subject
string Required

The subject of the email.

Responses
200
400
401
403

OK

object
success
boolean