Post
/api/v1/livechat/transcript/{rid}
This endpoint is used by agents and managers to schedule an email transcript to be sent once the chat is closed.
Permission required: send-omnichannel-chat-transcript
The room must be opened.
Changelog
Version | Description |
---|---|
6.4.0 | Added |
Header parameters
X-Auth-Token
stringRequired
The authToken
of the authenticated user.
ExampleRScctEHSmLGZGywfIhWyRpyofhKOiMoUIpimhvheU3f
X-User-Id
stringRequired
The userId
of the authenticated user.
ExamplerbAXPnMktTFbNpwtJ
Path parameters
rid
stringRequired
The room ID.
Body parameters
object
email
string Required
The email address where the transcript should be sent.
subject
string Required
The subject of the email.
Responses
200
400
401
403
OK
object
success
boolean