Delete Livechat Transcript
- Print
- DarkLight
- PDF
Delete Livechat Transcript
- Print
- DarkLight
- PDF
Article summary
Did you find this summary helpful?
Thank you for your feedback
Delete
/api/v1/livechat/transcript/{rid}
This endpoint is used to cancel any transcript requests for an open room, meaning that the chat transcript won't be sent after the chat is closed. You can not Send Livechat Transcript twice at a time. You must delete the previous request with this endpoint before requesting again. Permission required: send-omnichannel-chat-transcript
Changelog
| Version | Description |
|---|---|
| 6.4.0 | Added |
Header parameters
X-User-Id
stringRequired
The userId of the authenticated user.
ExamplerbAXPnMktTFbNpwtJ
X-Auth-Token
stringRequired
The authToken of the authenticated user.
ExampleRScctEHSmLGZGywfIhWyRpyofhKOiMoUIpimhvheU3f
Path parameters
rid
stringRequired
The room ID.
Responses
200
OK
Success
{
"success": true
}object
success
boolean
401
Unauthorized
Authorization Error
{
"status": "error",
"message": "You must be logged in to do this."
}object
status
string
message
string
403
Forbidden
Example 1
{
"success": false,
"error": "User does not have the permissions required for this action [error-unauthorized]"
}Example 2
{
"success": false,
"error": "unauthorized"
}object
success
boolean
error
string
Was this article helpful?