Delete Livechat Transcript

Delete
/api/v1/livechat/transcript/{rid}

This endpoint is used to cancel any transcript requests for an open room, meaning that the chat transcript won't be sent after the chat is closed. You can not Send Livechat Transcript twice at a time. You must delete the previous request with this endpoint before requesting again. Permission required: send-omnichannel-chat-transcript

Changelog

Version Description
6.4.0 Added
Header parameters
X-User-Id
stringRequired

The userId of the authenticated user.

ExamplerbAXPnMktTFbNpwtJ
X-Auth-Token
stringRequired

The authToken of the authenticated user.

ExampleRScctEHSmLGZGywfIhWyRpyofhKOiMoUIpimhvheU3f
Path parameters
rid
stringRequired

The room ID.

Responses
200

OK

Success
{
  "success": true
}
object
success
boolean
401

Unauthorized

Authorization Error
{
  "status": "error",
  "message": "You must be logged in to do this."
}
object
status
string
message
string
403

Forbidden

Permission Error
{
  "success": false,
  "error": "User does not have the permissions required for this action [error-unauthorized]"
}
Unauthorized
{
  "success": false,
  "error": "unauthorized"
}
object
success
boolean
error
string