Get an SLA
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Get an SLA
- Print
- DarkLight
- PDF
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Get
/api/v1/livechat/sla/{slaId}
Get details of a specific SLA policy.
At least one of the following permissions is required:
manage-livechat-slaview-l-room
Changelog
| Version | Description |
|---|---|
| 6.0.0 | Added |
Header parameters
X-Auth-Token
stringRequired
The authToken of the authenticated user.
ExampleRScctEHSmLGZGywfIhWyRpyofhKOiMoUIpimhvheU3f
X-User-Id
stringRequired
The userId of the authenticated user.
ExamplerbAXPnMktTFbNpwtJ
Path parameters
slaId
stringRequired
The ID of the SLA.
Responses
200
OK
Success Example
{
"_id": "641daf3d7718f90c810429c8",
"name": "Minimal",
"description": "2m UI creat",
"dueTimeInMinutes": 2,
"_updatedAt": "2023-03-24T14:10:05.063Z",
"success": true
}object
_id
string
name
string
description
string
dueTimeInMinutes
integer
_updatedAt
string
success
boolean
401
Unauthorized
Authorization Error
{
"status": "error",
"message": "You must be logged in to do this."
}object
status
string
message
string
403
Forbidden
Example 1
{
"success": false,
"error": "User does not have the permissions required for this action [error-unauthorized]"
}Example 2
{
"success": false,
"error": "unauthorized"
}object
success
boolean
error
string
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