Get an SLA
Get details of an SLA policy.
You are required to have the
manage-livechat-sla
or view-l-room
permission.URL | Requires Auth | HTTP Method |
---|---|---|
api/v1/livechat/sla/:slaId | YES | GET |
Argument | Example | Required | Description |
---|---|---|---|
X-User-Id | myuser-name | Required | The authenticated user ID. |
X-Auth-Token | myauth-token | Required | Auth token. |
Argument | Example | Required | Description |
---|---|---|---|
slaId | 641daf3d7718f90c810429c8 | Required | The Id of the SLA to fetch. |
curl --location 'http://localhost:3000/api/v1/livechat/sla/641daf3d7718f90c810429c8' \
--header 'X-Auth-Token: q2zjkgQt_OmYaBY4nEp50-r7yUAqVIoAqgo0jjBIws5' \
--header 'X-User-Id: rYhzFRd2QZjNwAAXX'
{
"_id": "641daf3d7718f90c810429c8",
"name": "Minimal",
"description": "2m UI creat",
"dueTimeInMinutes": 2,
"_updatedAt": "2023-03-24T14:10:05.063Z",
"success": true
}
Any of the following errors can occur on the endpoint.
- Authorization: Requires an authentication token for the request to be made.
- No Permission: This occurs when the authenticated user doesn't have
manage-livechat-sla
orview-l-room
permission. - Not Found: This error gets returned when no SLA is found with the Id provided.
Authorization
No Permission
Not Found
{
"status": "error",
"message": "You must be logged in to do this."
}
{
"success": false,
"error": "error-not-authorized"
}
{
"success": false,
"error": "SLA with id gfgfg56g429c8 not found"
}
Version | Description |
---|---|
6.0.0 | Added |
Last modified 2mo ago