Update an SLA
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Update an SLA
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Put
/api/v1/livechat/sla/{slaId}
Update an existing SLA policy.
Permission required: manage-livechat-sla
Changelog
| Version | Description |
|---|---|
| 6.0.0 | Added |
Header parameters
X-Auth-Token
stringRequired
The authToken of the authenticated user.
ExampleRScctEHSmLGZGywfIhWyRpyofhKOiMoUIpimhvheU3f
X-User-Id
stringRequired
The userId of the authenticated user.
ExamplerbAXPnMktTFbNpwtJ
Path parameters
slaId
stringRequired
The ID of the SLA.
Responses
200
OK
Success Example
{
"sla": {
"name": "Minimal updated",
"description": "Minimal SLA updated",
"dueTimeInMinutes": 7,
"_updatedAt": "2023-03-24T16:31:34.712Z",
"_id": "641daf3d7718f90c810429c8"
},
"success": true
}object
sla
object
name
string
description
string
dueTimeInMinutes
integer
_updatedAt
string
_id
string
success
boolean
400
Bad Request
Example 1
{
"success": false,
"error": "must have required property 'name' [invalid-params]",
"errorType": "invalid-params"
}Example 2
{
"success": false,
"error": "must have required property 'dueTimeInMinutes' [invalid-params]",
"errorType": "invalid-params"
}object
success
boolean
error
string
errorType
string
401
Unauthorized
Authorization Error
{
"status": "error",
"message": "You must be logged in to do this."
}object
status
string
message
string
403
Forbidden
Example 1
{
"success": false,
"error": "User does not have the permissions required for this action [error-unauthorized]"
}Example 2
{
"success": false,
"error": "unauthorized"
}object
success
boolean
error
string
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