Omnichannel Environment Setup
The RocketChat omnichannel feature provides a multi-channel environment for communication between companies and their customers.
It altogether is a very small lightweight application designed to facilitate B2C (Business-to-customer) communication between Agents and website visitors.
This setup is done assuming you have a Rocket.Chat server running. We will use a local instance at http://localhost:3000.
You are required to have the following installed already on your machine before starting. If you don't, please take a minute and get them ready.
Open up your terminal/command line and navigate or
cdinto your working directory and clone the LiveChat source code from our repository by executing the following script
git clone https://github.com/RocketChat/Rocket.Chat.Livechat.git
- 1.Navigate into the cloned directory and install the dependencies by running
2. Build preact application to
/buildfolder after executing
Open up the
widget-demo.htmlfile in your browser:
You should see a page with the LiveChat initiation icon at the bottom right.