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    CRM Apps
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      CRM Apps

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        Article summary

        CRM apps are specially built for your omnichannel agent or managers. It helps the agent get quick access to their serving customer's information, past tickets, etc., whose data is stored in your CRM. Businesses save all their customer information on these CRM platforms, and these apps use their APIs to query useful information that agents would need to assist their customers.

        Some existing CRM apps in the Rocket.Chat Marketplace includes:

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