Rocket.Chat Omnichannel apps provide a robust solution by integrating multiple communication channels into a Rocket.Chat workspace. Omnichannel apps enable businesses to engage with their customers across various platforms. Building interactive RocketChat Apps is one of the most effective ways to utilize omnichannel features. To learn more about building Rocket.Chat apps, see Getting Started with Apps-Engine.
Key Traits in Omnichannel Apps
Most omnichannel apps use these recipes and components.