Omnichannel Bots
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    Omnichannel Bots

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    Article summary

    Rocket.Chat allows you to easily develop chatbots that interact seamlessly with customers across various channels. These chatbots act as 24/7 active agents, enhancing conversational experiences for your users. They provide quick reply buttons to customers when a human agent is unavailable to respond promptly to their messages. These bots ensure continuous engagement and streamline communication for improved customer satisfaction.

    The Omnichannel bot apps include the following:


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