Request PDF Transcript

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Post
/api/vi/omnichannel/{rid}/request-transcript
Premium tag

Request a PDF transcript for an Omnichannel conversation. The conversation must be closed before it can be exported.

Permission required: request-pdf-transcript. Omnichannel managers and agents have this permission by default.

Changelog

Version Description
6.0.0 Added
Header parameters
X-Auth-Token
stringRequired

The authToken of the authenticated user.

ExampleRScctEHSmLGZGywfIhWyRpyofhKOiMoUIpimhvheU3f
X-User-Id
stringRequired

The userId of the authenticated user.

ExamplerbAXPnMktTFbNpwtJ
Path parameters
rid
stringRequired

The room ID.

Responses
200

OK

Success
{
  "success": true
}
object
success
boolean
401

Unauthorized

Authorization Error
{
  "status": "error",
  "message": "You must be logged in to do this."
}
object
status
string
message
string
403

Forbidden

Permission Error
{
  "success": false,
  "error": "User does not have the permissions required for this action [error-unauthorized]"
}
Unauthorized
{
  "success": false,
  "error": "unauthorized"
}
object
success
boolean
error
string
Tags