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Request Livechat Transcript

The endpoint is used by visitors to request a transcript of their chat to be sent to their email once the conversation ends.
The room must be closed before you can send a transcript.
HTTP Method
URL
Requires Auth
POST
/api/v1/livechat/transcript
no

Body Parameters

Key
Example Value
Description
rid*
XFzMqgn33DcsQkpJp
The room ID.
token*
iNKE8a6k6cjbqWhWd
The visitor token.
email*
The visitor's email ID where the transcript should be sent.

Example Call

curl -X POST \
-H "Content-type:application/json" \
http://localhost:3000/api/v1/livechat/transcript \
-d '{"rid":"XFzMqgn33DcsQkpJp",
"token": "iNKE8a6k6cjbqWhWd",
"email": "[email protected]"}'

Example Response

{
"message": "Livechat transcript sent",
"success": true
}

Change Log

Version
Description
0.70.0
Added
Last modified 2mo ago
Rocket.Chat versions receive support for six months after release.