Send New Livechat Message
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Send New Livechat Message
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- PDF
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Post
/api/v1/livechat/message
Send a new message in a Livechat room.
Body parameters
Example 1
{
"token": "54fc5544030bcecda053311cb6b",
"rid": "hGFwSKA28nRKut3pD",
"msg": "Hello World!",
"agent": {
"agentId": "CkCPNcvsvCDfmWLqC",
"username": "kim.jane"
}
}object
token
string Required
The visitor token.
ExampleiNKE8a6k6cjbqWhWd
rid
string Required
The room ID.
ExamplezRAeTszXor8CCPceB
msg
string Required
The message to send to the visitor.
ExampleHello World!
_id
string
If you do not enter any value, a message ID is automatically generated. If you want to override the message ID in the database with your own, enter a random unique string.
Exampleabcdje928390
agent
object
Enter the ID and the username of the agent to whom you want to send the message.
agentId
string
username
string
Responses
200
Success Example
{
"message": {
"_id": "djsajdkscks787",
"rid": "hGFwSKA28nRKut3pD",
"msg": "Hello World!",
"token": "54fc5544030bcecda053311cb6b98920bdf953f242c129d7b8065000b1f9b2e9",
"alias": "Baek",
"ts": "2023-10-31T13:14:29.804Z",
"u": {
"_id": "6523dc0ba2f73c7460e18d4d",
"username": "guest-35",
"name": "Baek"
},
"_updatedAt": "2023-10-31T13:14:29.960Z",
"urls": [],
"mentions": [],
"channels": [],
"md": [
{
"type": "PARAGRAPH",
"value": [
{
"type": "PLAIN_TEXT",
"value": "Hello World!"
}
]
}
]
},
"success": true
}object
message
object
_id
string
rid
string
msg
string
token
string
alias
string
ts
string
u
object
_id
string
username
string
name
string
_updatedAt
string
urls
Array of object
object
mentions
Array of object
object
channels
Array of object
object
md
Array of object
object
type
string
value
Array of object
object
type
string
value
string
success
boolean
400
Bad Request
Example 1
{
"success": false,
"error": "must have required property 'token' [invalid-params]",
"errorType": "invalid-params"
}object
success
boolean
error
string
errorType
string
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