Comment on page
Send Livechat Offline Message
Send the offline message when no agent is available to attend the omnichannel conversation.
HTTP Method | URL | Requires Auth |
|---|---|---|
POST | /api/v1/livechat/offline.message | no |
Key | Example Value | Description |
|---|---|---|
name* | Livechat Visitor | Message name. |
email* | Visitor email. | |
message* | I need help | Message text. |
department* | Support | Department name. |
host* | null | User name of the agent. |
curl --location 'http://localrocket:3000/api/v1/livechat/offline.message' \
--header 'Content-Type: application/json' \
--data-raw '{
"name": "Livechat Visitor",
"email": "[email protected]",
"message": "I need help",
"department": "Support",
"host": "null"
}'
{
"message": "Livechat offline message sent",
"success": true
}
Last modified 27d ago