Get Inquiry by Room
Permission required: view-l-room
Query Parameters
Example Call
curl -H "X-Auth-Token: 9HqLlyZOugoStsXCUfD_0YdwnNnunAJF8V47U3QHXSq" \
-H "X-User-Id: aobEdbYhXfu5hkeqG" \
-H "Content-type: application/json" \
http://localhost:3000/api/v1/livechat/inquiries.getOne?roomId=ByehQjC44FwMeiLbXExample Response
{
"inquiry": {
"_id": "6560940c6a1ef5b1a2bf9324",
"rid": "yy8SmYKfHQ6GZdnJp",
"name": "kookie",
"ts": "2023-11-24T12:16:12.370Z",
"message": "",
"status": "taken",
"v": {
"_id": "656090576a1ef5b1a2bf919b",
"username": "guest-51",
"token": "38cc8c765bf77e943f6e4319c5891f6c04",
"status": "online",
"activity": [
"2023-11"
]
},
"t": "l",
"priorityWeight": 99,
"estimatedWaitingTimeQueue": 9999999,
"source": {
"type": "widget"
},
"_updatedAt": "2023-11-24T12:27:43.852Z",
"lastMessage": {
"_id": "Hjwmd7bBZTiEXrywn",
"rid": "yy8SmYKfHQ6GZdnJp",
"msg": "hello",
"ts": "2023-11-24T12:27:43.474Z",
"u": {
"_id": "CkCPNcvsvCDfmWLqC",
"username": "test.cat",
"name": "testCat"
},
"_updatedAt": "2023-11-24T12:27:43.820Z",
"urls": [],
"mentions": [],
"channels": [],
"md": [
{
"type": "PARAGRAPH",
"value": [
{
"type": "PLAIN_TEXT",
"value": "hello"
}
]
}
]
},
"takenAt": "2023-11-24T12:18:19.012Z"
},
"success": true
}Change Log
Last updated