Register or Update Omnichannel Contact

Register a guest user as a new omnichannel contact.

HTTP Method	URL	Requires Auth
POST	api/v1/omnichannel/contact	yes

Body

Argument	Example Value	Description
token *	4WcmeBE4spXx6AxrC	The contact token. Enter a random unique string as the value.
name *	Chris	The contact name.
email	[e-mail]	The contact email.
phone	[phone]	The contact phone number.
contactManager	kim.jane	The contact manager's user name.

Example Call

curl --location 'http://local:host/api/v1/omnichannel/contact' \
--header 'X-Auth-Token: b5BKhblglC5OU0AfB_Tl9dKmOb0zXUvWK-nhNT_aE8V' \
--header 'X-User-Id: CkCPNcvsvCDfmWLqC' \
--header 'Content-Type: application/json' \
--data-raw '{
    "token": "434lxd7iss8yh8c4m80wh",
    "name": "Chris",
    "email": "[e-mail]",
    "phone": "[phone]",
    "contactManager": {
        "username": "kim.jane"
    }
}'

Example Response

{
    "contact": "7ipCD6NDtkkRDCiNM",
    "success": true
}

To update a contact, use the contact token created in the response.