Links

Get Agent Departments

Returns the departments associated with an agent.
HTTP Method
URL
Requires Auth
GET
/api/v1/livechat/agents/:agentId/departments
yes
Permission required: view-l-room

Path Variables

Key
Example Value
Description
agentId*
XycfA5CetCPuEjqxw
The agent ID.

Example Call

curl --location --request GET 'http://localhost:3000/api/v1/livechat/agents/:agentId/departments \
--header 'X-Auth-Token: myauth-token' \
--header 'X-User-Id: myuser-name'

Example Response

{
"departments": [
{
"_id": "R34ZLL6wxDuk4S29G",
"agentId": "XycfA5CetCPuEjqxw",
"departmentId": "CAJioQNAvLnYWTy8i",
"_updatedAt": "2021-06-29T16:09:12.897Z",
"count": 0,
"departmentEnabled": true,
"order": 0,
"username": "kim.baek"
},
{
"_id": "4TnnwbRsBY2upkzjp",
"agentId": "XycfA5CetCPuEjqxw",
"departmentId": "GgYvrkAF63aeQmsh4",
"_updatedAt": "2021-06-29T16:09:12.918Z",
"count": 0,
"departmentEnabled": true,
"order": 0,
"username": "kim.baek"
},
{
"_id": "wJTwJsAxRcZ8nc9sB",
"agentId": "XycfA5CetCPuEjqxw",
"departmentId": "Yi87Ju7eTHiZQ7CJt",
"_updatedAt": "2021-06-29T16:09:12.937Z",
"count": 0,
"departmentEnabled": false,
"order": 0,
"username": "kim.baek"
},
{
"_id": "ccjbvLEREZ6vwjBFk",
"agentId": "XycfA5CetCPuEjqxw",
"departmentId": "sLYp3ry7CRizaP3rJ",
"_updatedAt": "2021-06-29T16:09:12.956Z",
"count": 0,
"departmentEnabled": false,
"order": 0,
"username": "kim.baek"
}
],
"success": true
}
Last modified 3mo ago
Rocket.Chat versions receive support for six months after release.