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REST Two Factor Authentication

To learn more about Two Factor Authentication(2FA) in Rocket.Chat, see Two Factor Authentication and Realtime Two Factor Authentication


When a call that requires two factor is made it will return an errorType totp-require. The details object will list the method that has been required (email on this example) so it's possible to inform the user to check his email for the code.
  • method: The method selected by the server. Useful to inform the user where to look for the code.
  • codeGenerated: Email only. Used to inform if the code was generated or if there are tokens available already.
  • codeCount: (optional) Email only. The number of available codes already sent via email.
  • codeExpires: (optional) Email only. A list of expiration dates of the tokens.
  • availableMethods: The list of available methods for Two Factor. When calling an api it's possible to define the method to use.
"success": false,
"error": "TOTP Required [totp-required]",
"errorType": "totp-required",
"details": {
"method": "email",
"codeGenerated": false,
"codeCount": 1,
"codeExpires": [
"availableMethods": [

Calling an endpoint with Two Factor

After receive the error it's necessary to pass the informed code to the API. For that we need to call the same endpoint passing the some new new headers:

Request (new headers)

  • x-2fa-code: (string) The code informed by the user;
  • x-2fa-method: (string) The desired method to check the Two Factor, usually the same from the error;


  • If the two factor was accepted the result and the error will came from the original endpoint;
  • If the two factor was not accepted the error totp-invalid will be returned;
// Error example
"success": false,
"error": "TOTP Invalid [totp-invalid]",
"errorType": "totp-invalid",
"details": {
"method": "email"

Requesting a new email code

If the user didn't receive the code it's possible to request the server to send a new code via email by calling the endpoint users.2fa.sendEmailCode via POST passing the user's email or username as body. It's required to pass the email or username because this endpoint can be called when the user is not logged in.


  • sendEmailCode: (string) The user's username or email


  • If success: array of emails to where the code was sent;
  • If error: error-parameter-required if the parameter emailOrUsername was not provided;
  • If error: error-invalid-user if the user was not found with the provided emailOrUsername;


await'users.2fa.sendEmailCode', undefined, {emailOrUsername: '{{emailOrUsername}}'});

Handling password fallback

If an api request returns TOTP Required with a method password, then the API user's password is required to authenticate the request:
// Error example
"error":"TOTP Required [totp-required]",

Request (new headers)

The request must be resubmitted to the same end-point with the two additional headers
  • X-2fa-code: (string) The API user's password sha256 hashed;
  • X-2fa-method: 'password';
curl -H "X-Auth-Token: $YOUR_AUTH_TOKEN" \
-H "X-User-Id: $YOUR_USER_ID" \
-H "Content-type: application/json" \
-H "X-2fa-code: $SHA_256_HASH_OF_API_USER_PASSWORD" \
-H "X-2fa-method: password" \
http://localhost:3000/api/v1/users.update \
-d '{"userId": "SOME_USER_ID", "data": { "requirePasswordChange": false }}'

Enabling the Two Factor via Email

It's possible to enable the email check by calling the endpoint users.2fa.enable-email via POST. Note that the two factor via email will only work if the user has at least one verified email.


  • If success: {success: true} is returned;
  • If error: not-authorized if the user is not logged in;



Disabling the Two Factor via Email

It's possible to disabled the email check by calling the endpoint users.2fa.disable-email via POST. Note this endpoint requires the two factor to be executed.


  • If success: {success: true} is returned;
  • If error: A two factor verification error is returned;


Last modified 4mo ago
Deprecation for cloud services and apps is now extended to November 20, 2023. Rocket.Chat versions receive support for six months after release.