Mobile App FAQs

Confirm that you understand our push notifications workflow and the app should receive a push notification. If you're using Rocket.Chat SaaS, ensure you have enough Push Notification quota. If you're self-hosted, ensure your gateway is configured correctly. OS configurations could also block notifications.

Explore other possible reasons for not receiving push notifications on our workflow.

No, Rocket.Chat gateway works only for Rocket.Chat apps on the stores. You need to configure push notification on your server.

Yes! You need intermediate iOS and Android experience to build and upload your apps to the stores.

Every app should contain some level of error tracking so you can find issues happening and fix them. If you find any bugs in your app built from the source, you can contribute back to the community or open a new issue on our GitHub repository, and we can fix them on an upcoming version of the app.

Awareness is essential during the white-label process, as a bug might be caused. If you know these risks and want to remove Bugsnag from your app, you can follow their installation guide but undo everything. Additionally, if you think we should remove the Bugsnag dependency from our project, let us know by filing an issue, and we'll be happy to discuss it with you further!

We always keep the white-label up-to-date to the Rocket.Chat apps on App Store and Google Play. Once a new version is released, we update it to match the new content.

Watchman monitors filesystem changes and is commonly used in development environments like React Native. For a detailed solution to this issue, refer to this StackOverflow thread.

Create a local.properties file in your “android” folder and add your SDK path. Learn more in this document.