List users by Status

Returns a list of filtered users based on activation status, first-time log-in, and type of users to be returned. It requires the View Direct Messagesand View Outside Room permission.

HTTP Method	URL	Requires Auth
GET	api/v1/users.listByStatus	yes

Query Parameters

This endpoint supports the optional Pagination parameters.

Key	Example Value	Description
status	active	Filter users based on their activation status. It can either be active or deactivated
hasLoggedIn	true	Filter the users who have logged into their accounts for the first time.
type	user	Filter the type of users to be returned. For example, 'bot', 'user', 'app', etc.
roles[]	bot	Filter the users returned based on a list of roles.
searchTerm	test	Filter the list of users returned based on a search term

Example Call

curl -H "X-Auth-Token: 9HqLlyZOugoStsXCUfD_0YdwnNnunAJF8V47U3QHXSq" \
     -H "X-User-Id: aobEdbYhXfu5hkeqG" \
     http://localhost:3000/api/v1/users.listByStatus

Example Response

{
    "users": [
        {
            "_id": "W7MRNgkYLXKKAGNvW",
            "username": "agent1",
            "emails": [
                {
                    "address": "[e-mail]",
                    "verified": false
                }
            ],
            "type": "user",
            "roles": [
                "user",
                "livechat-agent"
            ],
            "status": "offline",
            "active": true,
            "name": "Agent 1",
            "lastLogin": "2024-04-24T17:47:50.485Z"
        },
        {
            "_id": "Tf44Q5AaYDehtJLzA",
            "username": "agent2",
            "emails": [
                {
                    "address": "[e-mail]",
                    "verified": false
                }
            ],
            "type": "user",
            "roles": [
                "user",
                "livechat-agent"
            ],
            "status": "offline",
            "active": true,
            "name": "Agent 2",
            "lastLogin": "2024-04-29T16:38:56.809Z"
        },
        {
            "_id": "JwATAtGzrzHYHCXFy",
            "username": "agent3",
            "emails": [
                {
                    "address": "[e-mail]",
                    "verified": false
                }
            ],
            "type": "user",
            "roles": [
                "user",
                "livechat-agent"
            ],
            "status": "online",
            "active": true,
            "name": "Agent3",
            "lastLogin": "2024-04-30T16:59:21.879Z"
        },
       
        {
            "_id": "u6C62WdHKNk5X8Rzr",
            "username": "guy",
            "emails": [
                {
                    "address": "[e-mail]",
                    "verified": false
                }
            ],
            "type": "user",
            "roles": [
                "user"
            ],
            "status": "offline",
            "active": true,
            "name": "guy"
        },
	{
            "_id": "rocket.cat",
            "name": "Rocket.Cat",
            "username": "rocket.cat",
            "status": "online",
            "active": true,
            "type": "bot",
            "roles": [
                "bot"
            ],
            "avatarETag": "MEhPLkenJqs3jTJP5"
        }
    ],
    "count": 5,
    "offset": 0,
    "total": 5,
    "success": true
}

Change Log

Version	Description
6.8.0	Added