Update Omnichannel Agent Extension

Update the extension associated with a specific agent.

HTTP Method	URL	Requires Auth
POST	/api/v1/omnichannel/agent/extension	yes

Permission required: manage-agent-extension-association

Body Parameters

Key	Example Value	Description
userId* or username*	2hzS2maZM39wGggdd	The value of the user ID or the user name.
extension*	700009	The extension number that you want to update.

Example Call

curl --location --request POST 'localhost:3000/api/v1/omnichannel/agent/extension' \
--header 'X-Auth-Token: aEoKaT8qus3IZHlr_OlAzcsnz46SzZLJeqoRbbctcDQ' \
--header 'X-User-Id: 6vHSSqdBHdm2R4gfi' \
--header 'Content-Type: application/json' \
--data-raw '{
    "username": "oWLW6v8c8oRGb4cC9",
    "extension": "70007"
}'