Request Livechat Transcript

The endpoint is used by visitors to request a transcript of their chat to be sent to their email once the conversation ends.
The room must be closed before you can send a transcript.
HTTP Method
URL
Requires Auth
POST
/api/v1/livechat/transcript
no
Body Parameters
Key
Example Value
Description
rid*
XFzMqgn33DcsQkpJp
The room ID.
token*
iNKE8a6k6cjbqWhWd
The visitor token.
email*
[email protected]
The visitor's email ID where the transcript should be sent.
Example Call
curl -X POST \
     -H "Content-type:application/json" \
     http://localhost:3000/api/v1/livechat/transcript \
     -d '{"rid":"XFzMqgn33DcsQkpJp", 
          "token": "iNKE8a6k6cjbqWhWd", 
          "email": "[email protected]"}'
Example Response
{
  "message": "Livechat transcript sent",
  "success": true
}
Change Log
Version
Description
0.70.0
Added

HTTP Method	URL	Requires Auth
`POST`	`/api/v1/livechat/transcript`	`no`

Key	Example Value	Description
`rid*`	`XFzMqgn33DcsQkpJp`	The room ID.
`token*`	`iNKE8a6k6cjbqWhWd`	The visitor token.
`email*`	`[email protected]`	The visitor's email ID where the transcript should be sent.

Version	Description
0.70.0	Added

Last modified 3d ago