Rocket.Chat
Mobile App
Desktop App
Omnichannel
Apps Engine
Reference
Fuselage
Livechat Offline Message
Sends the offline message when no agent is available to attend the omnichannel conversation
URL
Requires Auth
HTTP Method
/api/v1/livechat/offline.messagenoPOSTPayload
Argument
Example
Required
Description
nameLivechat VisitorRequired
Message
name.messageI need helpRequired
Message
text.Example payload
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Example Call
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curl -X POST \
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-H "Content-type:application/json" \
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http://localhost:3000/api/v1/livechat/offline.message \
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-d '{"name": "Livechat Visitor", "email": "[email protected]", "message": "I need help"}'
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Example Result
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{
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"message": "Livechat offline message sent",
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"success": true
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}
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Last modified 11mo ago
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