Get a Monitor
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    Get a Monitor

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    Article summary

    Get
    /api/v1/livechat/monitors/{username}
    Premium tag

    Get details of a specific monitor. Permission required: manage-livechat-monitors

    Header parameters
    X-Auth-Token
    stringRequired

    The authToken of the authenticated user.

    ExampleRScctEHSmLGZGywfIhWyRpyofhKOiMoUIpimhvheU3f
    X-User-Id
    stringRequired

    The userId of the authenticated user.

    ExamplerbAXPnMktTFbNpwtJ
    Path parameters
    username
    stringRequired

    The username of the person monitoring.

    Example1-agent
    Responses
    200

    OK

    Success Example
    {
      "_id": "RSb7exHJsiKqwRjPF",
      "username": "1-agent",
      "emails": [
        {
          "address": "[email protected]",
          "verified": false
        }
      ],
      "status": "offline",
      "name": "1-agent",
      "statusLivechat": "not-available",
      "livechat": {
        "maxNumberSimultaneousChat": "4"
      },
      "success": true
    }
    Expand All
    object
    _id
    string
    username
    string
    emails
    Array of object
    object
    address
    string
    verified
    boolean
    status
    string
    name
    string
    statusLivechat
    string
    livechat
    object
    maxNumberSimultaneousChat
    string
    success
    boolean
    401

    Unauthorized

    Authorization Error
    {
      "status": "error",
      "message": "You must be logged in to do this."
    }
    object
    status
    string
    message
    string
    403

    Forbidden

    Example 1
    {
      "success": false,
      "error": "User does not have the permissions required for this action [error-unauthorized]"
    }
    Example 2
    {
      "success": false,
      "error": "unauthorized"
    }
    object
    success
    boolean
    error
    string


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