Take Inquiry
Takes an open inquiry.
URL | Requires Auth | HTTP Method |
---|---|---|
/api/v1/livechat/inquiries.take | yes | POST |
Argument | Example | Required | Description |
---|---|---|---|
inquiryId | ByehQjC44FwMeiLbX | Required | The inquiry's id |
userId | ByehQjCfsd876sfd | Optional | The user's (agent) id to take the inquiry. |
If the user id is provided, the user must have the
view-l-room
permission.curl -H "X-Auth-Token: 9HqLlyZOugoStsXCUfD_0YdwnNnunAJF8V47U3QHXSq" \
-H "X-User-Id: aobEdbYhXfu5hkeqG" \
-H "Content-type: application/json" \
http://localhost:3000/api/v1/livechat/inquiries.take \
-d '{ "inquiryId": "ByehQjC44FwMeiLbX" }'
{
"inquiry": {
"_id": "wbKmn6pAZ8jyJuANG",
"rid": "S4wwL9WNY98uoHgJg",
"message": "test",
"name": "teste",
"ts": "2019-06-10T23:09:06.482Z",
"agents": [
"hjwGZafNqExtFNmN7",
"26KdXgrQXhddy2MfQ"
],
"status": "open",
"v": {
"_id": "2iZSexGXjW7EJnRwM",
"username": "guest-3",
"token": "RtQzkfQYKG4WpNMEW",
"status": "online"
},
"t": "l",
"_updatedAt": "2019-06-10T23:09:07.480Z"
},
"success": true
}
Version | Description |
---|---|
1.2.0 | Added |
Last modified 2mo ago