Get Department Information

Get information about a specific department using the department ID.

HTTP Method	URL	Requires Auth
GET	/api/v1/livechat/department/:_id	yes

Permission required: view-l-room

Path Variables

Key	Example Value	Description
_id*	SQafHvoFPuB57NmBD	The department _id.

Query Parameters

Key	Example Value	Description
includeAgents	true	If agents should be included in the result. This parameter is optional. By default, the value is true and the list of agents is returned.

The agents field will only be returned if the user has the view-livechat-departments permission.

Example Call

curl -H "X-Auth-Token: 9HqLlyZOugoStsXCUfD_0YdwnNnunAJF8V47U3QHXSq" \
     -H "X-User-Id: aobEdbYhXfu5hkeqG" \
     http://localhost:3000/api/v1/livechat/department/iTfLCX3qqwKgf5uqg

Example Response

{
  "department": {
    "_id": "iTfLCX3qqwKgf5uqg",
    "enabled": false,
    "name": "new from api",
    "description": null,
    "numAgents": 1,
    "showOnRegistration": true,
    "_updatedAt": "2016-12-13T17:22:19.109Z"
  },
  "agents": [
    {
      "_id": "DDjZbhTF74n3NBuWK",
      "agentId": "SQafHvoFPuB57NmBD",
      "departmentId": "iTfLCX3qqwKgf5uqg",
      "username": "john.doe",
      "count": 0,
      "order": 0,
      "_updatedAt": "2016-12-13T17:22:19.169Z"
    }
  ],
  "success": true
}

Change Log

Version	Description
2.2.0	Added includeAgents query parameter
0.42.0	Added