Links

Get Agents of Department

Get the agents of a specific department.
HTTP Method
URL
Requires Auth
GET
/api/v1/livechat/department/:_id/agents
yes
Permissions required:
  • view-livechat-departments
  • view-l-room

Query Parameters

This endpoints supports the Pagination query parameters.

Path Variables

Key
Example Value
Description
_id*
BiqbQav59HD2LzXEY
The department ID.

Example Call

curl --location 'https://writing-demo.dev.rocket.chat/api/v1/livechat/department/649230d479f5c6e272/agents' \
--header 'X-Auth-Token: oKUJdR1jFvJ7kNEIYBqAX' \
--header 'X-User-Id: CkCPNcvsvCDfmWLqC'

Example Response

{
"agents": [
{
"_id": "SWugWdHhcTX4G2NAP",
"agentId": "rocket.cat",
"departmentId": "BiqbQav59HD2LzXEY",
"_updatedAt": "2021-07-14T14:58:01.013Z",
"count": 17,
"departmentEnabled": true,
"order": 0,
"username": "rocket.cat"
}
],
"count": 1,
"offset": 0,
"total": 1,
"success": true
}
Last modified 3mo ago
Rocket.Chat versions receive support for six months after release.