Livechat Endpoints
Url | Short Description | Details Page |
---|---|---|
livechat/config | Retrieves LiveChat widget configuration info and additional visitor data. |
Url | Short Description | Details Page |
---|---|---|
livechat/message | Sends a new omnichannel message | |
livechat/message/:_id | Retrieves a specific message | |
livechat/message/:_id | Updates an omnichannel message | |
livechat/message/:_id | Removes an omnichannel message | |
livechat/messages.history/:rid | Retrieves omnichannel messages history | |
livechat/messages | Sends array of messages |
Url | Short Description | Details Page |
---|---|---|
livechat/offline.message | Sends an offline message when no agent is available |
Url | Short Description | Details Page |
---|---|---|
livechat/page.visited | Retrieves the pages your omnichannel user navigated on your website. |
Url | Short Description | Details Page |
---|---|---|
livechat/room | GetRetrievesthe omnichannel room data or open a new conversation. | |
livechat/room.close | Closes an omnichannel conversation | |
livechat/room.transfer | Transfers an omnichannel conversation | |
livechat/room.forward | Chatbot agent forwards the chat to a human agent | |
livechat/room.visitor | Updates room visitor's information |
Url | Short Description | Details Page |
---|---|---|
livechat/transcript | Requests a Livechat transcript |
Url | Short Description | Details Page |
---|---|---|
livechat/transfer.history/:rid | Retrieves the conversation transfer history |
Last modified 6mo ago