Call Center Endpoints
URL | Description | Details Page |
/v1/connector.extension.getRegistrationInfoByUserId | Use this endpoint to get the registration information by ID |
URL | Description | Details Page |
/api/v1/voip/queues.getSummary | Use this endpoint to get the VoIP query summary data |
URL | Description | Details Page |
/api/v1/voip/queues.getSummary | Use this endpoint to get the VoIP queue membership data |
URL | Description | Details Page |
/v1/voip/queues.getMembershipSubscription | Use this endpoint to get the VoIP queue membership subscription data |
URL | Description | Details Page |
/api/v1/livechat/visitor | Use this endpoint to create a VoIP visitor |
URL | Description | Details Page |
/api/v1/voip/events | Use this endpoint to send VoIP events |
URL | Description | Details Page |
/api/v1/omnichannel/extension | Use this endpoint to retrieve VoIP extension information | |
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URL | Description | Details Page |
/api/v1/omnichannel/extensions?count=10&offset=10 | Use this endpoint to retrieve VoIP extensions |
URL | Description | Details Page |
/v1/omnichannel/agent/extension | Use this endpoint to create, update and delete VoIP extension |
URL | Description | Details Page |
/api/v1/voip/managementServer/checkConnection?host&port&username&password | Use this endpoint to check Management Server Connection Status |
URL | Description | Details Page |
/api/v1/voip/callServer/checkConnection?websocketUrl=wss://omni-asterisk.dev.rocket.chat/ws | Use this endpoint to check Call Server Connection Status |
URL | Description | Details Page |
/api/v1/voip/room?token=867ad6a09fc4af29f6f1f2a9cf1deaba&agentId=6vHSSqdBHdm2R4gfi | Use this endpoint to create VoIP room |
URL | Description | Details Page |
/api/v1/voip/events | Use this endpoint to retrieve VoIP room information by ID |
URL | Description | Details Page |
/api/v1/voip/room.close | Use this endpoint close the VoIP conversation |
Last modified 6mo ago