The Omnichannel endpoints are of two types: authenticated and non-authenticated.
- Endpoints requiring authentication: The workspace admins and managers use the endpoints that require authentication with a login method.
- Endpoints not requiring authentication: Visitors can use the endpoints that require no authentication. These endpoints require a visitor
tokenwhich is like an authentication parameter for visitors. Visitors can register themselves by providing a random unique string as the
tokenwhich can be used for other such endpoints.
The endpoints in this section are:
Last modified 20d ago