Developing Omnichannel Bots
Rocket.Chat allows you to easily develop chatbots that interact seamlessly with customers across various channels. These chatbots act as 24/7 active agents, enhancing conversational experiences for your users. They provide quick reply buttons to customers when a human agent is unavailable to respond promptly to their messages. These bots ensure continuous engagement and streamline communication for improved customer satisfaction.
The Omnichannel bot apps include the following: