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    Developing Omnichannel Bots
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      Contents

      Developing Omnichannel Bots

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        Article summary

        Rocket.Chat allows you to easily develop chatbots that interact seamlessly with customers across various channels. These chatbots act as 24/7 active agents, enhancing conversational experiences for your users. They provide quick reply buttons to customers when a human agent is unavailable to respond promptly to their messages. These bots ensure continuous engagement and streamline communication for improved customer satisfaction.

        The Omnichannel bot apps include the following:

        Dialogflow

        Rasa

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