Livechat - Event Interfaces

Prev Next

The table below lists livechat-related events and their purposes. If you want to execute actions based on livechat events, you can use any of the following events and methods:

Interface

Description

IPostLivechatAgentAssigned

The handler called after the assignment of a livechat agent.

IPostLivechatAgentUnassigned

The handler that’s called after the livechat agent is unassigned.

IPostLivechatGuestSaved

The handler that’s called after the guest's information is saved.

IPostLivechatRoomClosed

The handler called after a livechat room is closed.

IPostLivechatRoomSaved

The handler called after the room information is saved.

IPostLivechatRoomStarted

The handler called after a livechat room starts.

IPostLivechatRoomTransferred

The handler called after a livechat room is transferred.

IPostLivechatDepartmentRemoved

The handler called after a department is removed.

IPostLivechatDepartmentDisabled

The handler called after a department is disabled.

You can find additional interfaces and details on the Apps TypeScript definition page.