Deprecated Endpoints

/users.createToken

6.8.0

8.0.0

The endpoint will be removed.

/livechat/room.transfer

5.2.0

7.0.0

The endpoint is replaced by /livechat/room.forward

/licenses.get

6.5.0

7.0.0

The endpoint is replaced by /licenses.info

/licenses.isEnterprise

6.5.0

7.0.0

The endpoint is replaced by /licenses.info

/livechat/room.visitor

5.2.0

7.0.0

The endpoint will be removed.

/livechat/inquiries.queued

5.4.1

7.0.0

The endpoint is replaced by /livechat/inquiries.queuedForUser

pw.getPolicyReset

6.3.0

7.0.0

The endpoint is replaced pw.getPolicy

channels.images

6.8.0

7.0.0

The endpoint is replaced rooms.images

/livechat/office-hours

5.0.0

/v1/info

1.0.0

1.12.0

/emoji.custom

1.0.0

1.12.0

/permissions.list

0.73.0

1.11.0

/permissions

0.66.0

0.69.0

/channels.cleanHistory

0.64.0

0.67.0

/user.roles

0.63.0

0.66.0

/livechat/business-hours.list

/livechat/business-hours

5.0.0

/livechat/departments.available-by-unit/:unitId

/livechat/units/:unitId/departments/available

5.0.0

/livechat/departments.by-unit/:unitId

/livechat/units/:unitId/departments

5.0.0

/livechat/monitors.list

/livechat/monitors

5.0.0

/livechat/units.getOne

/livechat/monitors/:username

5.0.0

/livechat/priorities.list

/livechat/priorities

5.0.0

/livechat/priority.getOne

/livechat/priorities/:priorityId

5.0.0

/livechat/tags.list

/livechat/tags

5.0.0

/livechat/tags.getOne

/livechat/tags/:tagId

5.0.0

/livechat/units.list

/livechat/units

5.0.0

/livechat/units.getOne

/livechat/units/:unitId

5.0.0

/livechat/unitMonitors.list

/livechat/units/:unitId/monitors

5.0.0

reportMessage

6.2.0

7.0.0 - Use the chat.reportMessage endpoint instead.

livechat:getDepartmentForwardRestrictions

5.2.0

7.0.0

livechat:getFirstRoomMessage

5.2.0

7.0.0

cleanChannelHistory

0.64.0

0.67.0

canAccessRoom

4.1.1

5.0.0

muteUserInRoom

6.8.0

8.0.0

Replaced by the /rooms.muteUser endpoint.

unmuteUserInRoom

6.8.0

8.0.0

Replaced by the /rooms.unmuteUser endpoint.

inserOrUpdateUser

6.7.0

8.0.0

Users upsert won't be allowed anymore (the method will be completely removed).

livechat:removeTrigger

6.5.0

7.0.0

Replaced by the /livechat/triggers/:_id (DELETE) endpoint.

livechat:discardTranscript

6.4.0

7.0.0

Replaced by the /livechat/transcript/:rid (DELETE) endpoint.

livechat:getAgentOverviewData

6.4.0

7.0.0

Replaced by the /livechat/analytics/agent-overview endpoint.

livechat:getAnalyticsOverviewData

6.4.0

7.0.0

Replaced by the /livechat/analytics/overview endpoint.

livechat:requestTranscript

6.4.0

7.0.0

Replaced by the /livechat/transcript/:rid endpoint.

livechat:saveAppearance

6.4.0

7.0.0

Replaced by the /livechat/appearance endpoint.

livechat:saveTrigger

6.4.0

7.0.0

Replaced by the /livechat/triggers endpoint.

livechat:getAgentData

6.4.0

7.0.0

Replaced by the /livechat/agent.info/:rid/:token endpoint.

livechat:resumeOnHold

6.3.0

7.0.0

Replaced by the /livechat/room.resumeOnHold endpoint.

deleteMessage

6.2.0

7.0.0

Replaced by chat.delete endpoint.

livechat:saveIntegration

6.2.0

7.0.0

Replaced by the /omnichannel/integrations (POST) endpoint.

addOauthApp

6.2.0

7.0.0

Replaced by the oauth-apps.create endpoint.

livechat:closeRoom

6.0.0

7.0.0

Replaced by the /livechat/room.close or /livechat/room.closeByUser endpoints.

listEmojiCustom

5.4.3

7.0.0

Replaced by emoji-custom.list endpoint.

getAvatarSuggestion

5.4.0

7.0.0

Replaced by the users.getAvatarSuggestion endpoint.

refreshClients

5.4.0

7.0.0

This is now triggered by assets.setAsset and assets.unsetAsset.

eraseRoom

5.4.0

7.0.0

Replaced by rooms.delete endpoint.

checkUsernameAvailability

5.4.0

7.0.0

Replaced by users.checkUsernameAvailability endpoint.

Mailer:unsubscribe

5.4.0

7.0.0

Replaced by the mailer.unsubscribe endpoint.

Mailer.sendMail

5.4.0

7.0.0

Replaced by the mailer endpoint.

sendConfirmationEmail

5.4.0

7.0.0

Replaced by users.sendConfirmationEmail endpoint.

livechat:changeLivechatStatus

5.4.0

7.0.0

Replaced by the /livechat/agent.status endpoint.

livechat:webhookTest

5.4.0

7.0.0

Replaced by the /livechat/webhook.test endpoint.

livechat:saveInfo

5.3.0

7.0.0

Replaced by the /livechat/room/save.info endpoint.

livechat:addAgent

5.2.0

7.0.0

Replaced by the livechat/users/agent (POST) endpoint .

livechat:addManager

5.2.0

7.0.0

Replaced by livechat/users/manager (POST) endpoint.

livechat:getCustomFields

5.2.0

7.0.0

Replaced by the /livechat/custom-fields endpoint.

livechat:getNextAgent

5.2.0

7.0.0

Replaced by the /livechat/agent.next/:token endpoint.

livechat:getTagsList

5.2.0

7.0.0

Replaced by the /livechat/tags endpoint.

livechat:loadHistory

5.2.0

7.0.0

Replaced by the /livechat/messages.history/:rid endpoint.

livechat:loginByToken

5.2.0

7.0.0

Replaced by th /livechat/visitor/:token endpoint.

livechat:pageVisited

5.2.0

7.0.0

Replaced by the /livechat/page.visited endpoint.

livechat:registerGuest

5.2.0

7.0.0

Replaced by the /livechat/visitor endpoint.

livechat:removeAgent

5.2.0

7.0.0

Replaced by the /livechat/users/agent/:_id endpoint.

livechat:removeDepartment

5.2.0

7.0.0

Replaced by the /livechat/department/:_id endpoint.

livechat:removeManager

5.2.0

7.0.0

Replaced by the /livechat/users/manager/:_id endpoint.

livechat:saveDepartmentAgents

5.2.0

7.0.0

Replaced by the /livechat/department/:_id/agents endpoint.

livechat:saveSurveyFeedback

5.2.0

7.0.0

Replaced by the /livechat/room.survey endpoint.

livechat:searchAgent

5.2.0

7.0.0

Replaced by the /livechat/users/agent/:_id endpoint.

livechat:sendOfflineMessage

5.2.0

7.0.0

Replaced by the /livechat/offline.message endpoint.

livechat:setCustomField

5.2.0

7.0.0

Replaced by the /livechat/visitor endpoint.

livechat:setDepartmentForVisitor

5.2.0

7.0.0

Replaced by the /livechat/visitor endpoint.

livechat:transfer

5.2.0

7.0.0

Replaced by the /livechat/room.forward endpoint.

roomNameExists

5.1.0

7.0.0

Replaced by rooms.nameExists endpoint.

removeWebdavAccount

5.1.0

7.0.0

Replaced by webdav.removeWebdavAccount endpoint.

getPasswordPolicy

5.1.0

7.0.0

Replaced by the pw.getPolicy endpoint.