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Get User's Info

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Get
/api/v1/users.info

Retrieves information about a user, limited to the details the caller is allowed to view. Look up the user by userId, username, importId, email, or freeSwitchExtension. Provide exactly one of these parameters per request.

Starting in version 7.0.0, this endpoint no longer supports the fields parameter, even when the ALLOW_UNSAFE_QUERY_AND_FIELDS_API_PARAMS environment variable is set to true. Use includeUserRooms instead.

When the Premium User status hiding feature is enabled and the requested user has hidden their status from the caller, the response shows the user as offline and omits statusText, statusSource, statusExpiresAt, statusDefault, and statusConnection. This restriction also applies to administrators. Users always see their own status.

Changelog

Version Description
8.8.0 Added status visibility filtering
8.5.0 Added freeSwitchExtension query parameter for user lookup
8.4.0 Added email query parameter for user lookup
7.0.0 Removed the fields query parameter
3.4.0 Added unread property inside rooms object
0.70.0 Added rooms property to response if the user request it and has the view-other-user-channels permission
0.49.0 Updated to support userId or username
0.48.0 Renamed to users.info
0.35.0 Added
Header parameters
X-Auth-Token
stringRequired

The authenticated user token.

ExampleRScctEHSmLGZGywfIhWyRpyofhKOiMoUIpimhvheU3f
X-User-Id
stringRequired

The authenticated user ID.

ExamplerbAXPnMktTFbNpwtJ
Query parameters
userId
string

The userId of the user. Alternatively, you can use username, importId, email, or freeSwitchExtension to retrieve user information.

ExampleW7NHuX5ri2e3mu2Fc
username
string

The username of the user. Alternatively, you can use userId, importId, email, or freeSwitchExtension to retrieve user information.

importId
string

The import ID of the user. Alternatively, you can use userId, username, email, or freeSwitchExtension to retrieve user information.

includeUserRooms
string

Whether to include the list of rooms the user is a member of.

email
string

Filter the results by entering the user's email. Alternatively, you can use userId, username, importId, or freeSwitchExtension to retrieve user information.

Examplejohn@example.com
freeSwitchExtension
string

The FreeSwitch voice call extension assigned to the user. Alternatively, you can use userId, username, importId, or email to retrieve user information.

Example1234
Responses
200

OK

Success Example
{
  "user": {
    "_id": "5fRTXMt7DMJbpPJfh",
    "createdAt": "2023-07-10T16:44:58.548Z",
    "services": {
      "password": true,
      "email2fa": {
        "enabled": true,
        "changedAt": "2023-07-10T16:44:58.546Z"
      },
      "resume": {
        "loginTokens": [
          {
            "when": "2023-10-05T18:55:02.996Z",
            "hashedToken": "..."
          },
          {
            "when": "2023-10-05T19:09:30.415Z",
            "hashedToken": "...."
          },
          {
            "when": "2023-10-10T23:40:46.098Z",
            "hashedToken": "...."
          }
        ]
      }
    },
    "username": "test.john",
    "emails": [
      {
        "address": "test.john@test.com",
        "verified": true
      }
    ],
    "type": "user",
    "status": "offline",
    "active": true,
    "roles": [
      "user",
      "admin"
    ],
    "name": "Test John",
    "requirePasswordChange": false,
    "lastLogin": "2023-10-10T23:40:46.093Z",
    "statusConnection": "offline",
    "utcOffset": 1,
    "statusText": "",
    "avatarETag": "GFoEi6wv3uAxnzDcD",
    "nickname": "tesuser2",
    "freeSwitchExtension": "1234",
    "canViewAllInfo": true,
    "rooms": [
      {
        "_id": "651667dda2f73c7460e18cce",
        "unread": 1,
        "rid": "JKa7R9zu2DinBhBN9",
        "name": "Livestream",
        "t": "c"
      },
      {
        "_id": "64ac358a79f5c6e276cfe718",
        "unread": 0,
        "rid": "GENERAL",
        "name": "general",
        "t": "c"
      },
      {
        "_id": "64aca0e5aa5ad4273bfbfdb8",
        "unread": 0,
        "rid": "6GFJ3tbmHiyHbahmC",
        "name": "test-audit",
        "t": "c"
      },
      {
        "_id": "64adb09baa5ad4273bfc0cc0",
        "unread": 0,
        "rid": "64adb09baa5ad4273bfc0cbf",
        "name": "test-room",
        "t": "c",
        "roles": [
          "owner"
        ]
      },
      {
        "_id": "64fd791c2c26843a68c1f7e5",
        "unread": 0,
        "rid": "siyr2oWQJBjQjhLwr",
        "name": "try",
        "t": "c",
        "roles": []
      },
      {
        "_id": "g5xHGWAGLA7vZXwW8",
        "rid": "5fRTXMt7DMJbpPJfhrbAXPnMktTFbNpwtJ",
        "name": "roxie",
        "t": "d",
        "unread": 2
      },
      {
        "_id": "64ef8a982c26843a68c1f7ae",
        "unread": 0,
        "rid": "WDuJLFkjwk6L7LdFC",
        "name": "new",
        "t": "p",
        "roles": [
          "leader"
        ]
      }
    ]
  },
  "success": true
}
Expand All
object
user
object
_id
string
createdAt
string
username
string
emails
Array of object
object
address
string
verified
boolean
type
string
status
string
active
boolean
roles
Array of string
string
name
string
requirePasswordChange
boolean
lastLogin
string
statusConnection
string
utcOffset
integer
freeSwitchExtension
string
canViewAllInfo
boolean
success
boolean
400

Bad Request

Missing / invalid lookup
{
  "success": false,
  "error": "must have required property 'userId'\n must have required property 'username'\n must have required property 'importId'\n must match a schema in anyOf [invalid-params]",
  "errorType": "invalid-params"
}
User not found
{
  "success": false,
  "error": "User not found."
}
object
success
boolean
error
string
errorType
string
401

Unauthorized

Authorization Error
{
  "status": "error",
  "message": "You must be logged in to do this."
}
object
status
string
message
string