> ## Documentation Index
> Fetch the complete documentation index at: https://developer.rocket.chat/llms.txt
> Use this file to discover all available pages before exploring further.

# Get Media Call Details

> Returns the stored record for a media call, including ended calls. The record includes the sipCallId for external (SIP) calls. Only participants of the call can access the record.

### Changelog
| Version | Description |
| ------- | ----------- |
| 8.9.0   | Added       |

## OpenAPI

````json GET /api/v1/media-calls.info
{
  "openapi": "3.0.0",
  "info": {
    "version": "1.0.0",
    "title": "Settings"
  },
  "servers": [
    {
      "url": "https://apiexplorer.support.rocket.chat"
    }
  ],
  "tags": [
    {
      "name": "Settings"
    },
    {
      "name": "Audit"
    },
    {
      "name": "Cloud"
    },
    {
      "name": "DNS"
    },
    {
      "name": "E2E"
    },
    {
      "name": "Import"
    },
    {
      "name": "Bulk User Import"
    },
    {
      "name": "Instances"
    },
    {
      "name": "Federation"
    },
    {
      "name": "Moderation"
    },
    {
      "name": "Device Management"
    },
    {
      "name": "Password policy"
    },
    {
      "name": "Video Conference"
    },
    {
      "name": "Media Calls"
    }
  ],
  "paths": {
    "/api/v1/media-calls.info": {
      "get": {
        "tags": [
          "Media Calls"
        ],
        "summary": "Get Media Call Details",
        "description": "Returns the stored record for a media call, including ended calls. The record includes the sipCallId for external (SIP) calls. Only participants of the call can access the record.\n\n### Changelog\n| Version | Description |\n| ------- | ----------- |\n| 8.9.0   | Added       |",
        "operationId": "get-api-v1-media-calls.info",
        "parameters": [
          {
            "$ref": "#/components/parameters/X-User-Id"
          },
          {
            "$ref": "#/components/parameters/X-Auth-Token"
          },
          {
            "name": "callId",
            "in": "query",
            "description": "The media call ID.",
            "required": true,
            "schema": {
              "type": "string"
            },
            "example": "9f44ec94-2046-4fac-976b-fa8b0e022b08"
          }
        ],
        "responses": {
          "200": {
            "description": "OK",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "call": {
                      "type": "object",
                      "properties": {
                        "_id": {
                          "type": "string",
                          "description": "The media call ID."
                        },
                        "service": {
                          "type": "string",
                          "enum": [
                            "webrtc"
                          ]
                        },
                        "kind": {
                          "type": "string",
                          "enum": [
                            "direct"
                          ]
                        },
                        "state": {
                          "type": "string",
                          "enum": [
                            "none",
                            "ringing",
                            "accepted",
                            "active",
                            "hangup"
                          ]
                        },
                        "createdBy": {
                          "type": "object",
                          "description": "The actor who created the call."
                        },
                        "createdAt": {
                          "type": "string",
                          "format": "date-time"
                        },
                        "caller": {
                          "type": "object",
                          "description": "The party that started the call. `type` is `user` or `sip`.",
                          "properties": {
                            "type": {
                              "type": "string"
                            },
                            "id": {
                              "type": "string"
                            },
                            "contractId": {
                              "type": "string"
                            },
                            "displayName": {
                              "type": "string"
                            },
                            "username": {
                              "type": "string"
                            },
                            "sipExtension": {
                              "type": "string"
                            }
                          }
                        },
                        "callee": {
                          "type": "object",
                          "description": "The party being called. `type` is `user` or `sip`.",
                          "properties": {
                            "type": {
                              "type": "string"
                            },
                            "id": {
                              "type": "string"
                            },
                            "contractId": {
                              "type": "string"
                            },
                            "displayName": {
                              "type": "string"
                            },
                            "username": {
                              "type": "string"
                            },
                            "sipExtension": {
                              "type": "string"
                            }
                          }
                        },
                        "ended": {
                          "type": "boolean"
                        },
                        "endedBy": {
                          "type": "object"
                        },
                        "endedAt": {
                          "type": "string",
                          "format": "date-time"
                        },
                        "hangupReason": {
                          "type": "string"
                        },
                        "expiresAt": {
                          "type": "string",
                          "format": "date-time"
                        },
                        "acceptedAt": {
                          "type": "string",
                          "format": "date-time"
                        },
                        "activatedAt": {
                          "type": "string",
                          "format": "date-time"
                        },
                        "uids": {
                          "type": "array",
                          "description": "The user IDs of the call participants.",
                          "items": {
                            "type": "string"
                          }
                        },
                        "features": {
                          "type": "array",
                          "items": {
                            "type": "string"
                          }
                        },
                        "sipCallId": {
                          "type": "string",
                          "description": "The SIP Call-ID of an external call. Present only for calls that went through SIP."
                        },
                        "_updatedAt": {
                          "type": "string",
                          "format": "date-time"
                        }
                      }
                    },
                    "success": {
                      "type": "boolean"
                    }
                  }
                },
                "examples": {
                  "Success Example": {
                    "value": {
                      "call": {
                        "_id": "9f44ec94-2046-4fac-976b-fa8b0e022b08",
                        "service": "webrtc",
                        "kind": "direct",
                        "state": "hangup",
                        "createdBy": {
                          "type": "user",
                          "id": "aEGCdnFoBFCFNdiyX",
                          "contractId": "7b96e74d-1e01-412a-8bcb-145db1bc9ac4"
                        },
                        "createdAt": "2026-09-23T13:30:53.165Z",
                        "caller": {
                          "type": "user",
                          "id": "aEGCdnFoBFCFNdiyX",
                          "contractId": "7b96e74d-1e01-412a-8bcb-145db1bc9ac4",
                          "displayName": "Dana Reyes",
                          "username": "dana.reyes"
                        },
                        "callee": {
                          "type": "sip",
                          "id": "+15550100123",
                          "displayName": "Acme Support"
                        },
                        "ended": true,
                        "endedBy": {
                          "type": "user",
                          "id": "aEGCdnFoBFCFNdiyX"
                        },
                        "endedAt": "2026-09-23T13:35:10.402Z",
                        "expiresAt": "2026-09-23T13:36:10.402Z",
                        "acceptedAt": "2026-09-23T13:31:02.118Z",
                        "activatedAt": "2026-09-23T13:31:03.54Z",
                        "uids": [
                          "aEGCdnFoBFCFNdiyX"
                        ],
                        "features": [
                          "audio"
                        ],
                        "sipCallId": "3c4f8a1e-92b7-4d6e@sip.example.com",
                        "_updatedAt": "2026-09-23T13:35:10.402Z"
                      },
                      "success": true
                    }
                  }
                }
              }
            }
          },
          "400": {
            "description": "Bad Request",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "success": {
                      "type": "boolean"
                    },
                    "error": {
                      "type": "string"
                    },
                    "errorType": {
                      "type": "string"
                    }
                  }
                },
                "examples": {
                  "Missing Parameter": {
                    "value": {
                      "success": false,
                      "error": "must have required property 'callId' [invalid-params]",
                      "errorType": "invalid-params"
                    }
                  }
                }
              }
            }
          },
          "401": {
            "$ref": "#/components/responses/authorizationError"
          },
          "404": {
            "description": "Not Found. The call does not exist, or you are not a participant.",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "success": {
                      "type": "boolean"
                    },
                    "error": {
                      "type": "string"
                    }
                  }
                },
                "examples": {
                  "Not Found": {
                    "value": {
                      "success": false,
                      "error": "Resource not found"
                    }
                  }
                }
              }
            }
          }
        }
      }
    }
  },
  "components": {
    "parameters": {
      "X-User-Id": {
        "name": "X-User-Id",
        "in": "header",
        "required": true,
        "schema": {
          "type": "string"
        },
        "example": "CkCPNctrgCDfmWLqC",
        "description": "The user ID."
      },
      "X-Auth-Token": {
        "name": "X-Auth-Token",
        "in": "header",
        "required": true,
        "schema": {
          "type": "string"
        },
        "example": "1Dd4iN_ClKn5jl-xPC36snQ4s9Zd5GZnXCQuCNSKcVE",
        "description": "The authentication token."
      }
    },
    "responses": {
      "authorizationError": {
        "description": "Unauthorized",
        "content": {
          "application/json": {
            "schema": {
              "type": "object",
              "properties": {
                "status": {
                  "type": "string"
                },
                "message": {
                  "type": "string"
                }
              }
            },
            "examples": {
              "Authorization Error": {
                "value": {
                  "status": "error",
                  "message": "You must be logged in to do this."
                }
              }
            }
          }
        }
      }
    }
  }
}
````