Get List of Priorities
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    Get List of Priorities

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      Light
    • PDF

    Article summary

    Get
    /api/v1/livechat/priorities
    Premium tag

    Retrieves list of existing priorities. At least one of the following permissions is required:

    • manage-livechat-priorities
    • view-l-room

    Changelog

    VersionDescription
    6.0.0Added
    Header parameters
    X-Auth-Token
    stringRequired

    The authToken of the authenticated user.

    ExampleRScctEHSmLGZGywfIhWyRpyofhKOiMoUIpimhvheU3f
    X-User-Id
    stringRequired

    The userId of the authenticated user.

    ExamplerbAXPnMktTFbNpwtJ
    Query parameters
    offset
    integer

    Number of items to "skip" in the query, i.e. requests return count items, skipping the first offset items.

    Example50
    count
    integer

    The number of items to return.

    Example25
    sort
    (object)

    List of fields to order by, and in which direction. JSON object, with properties listed in desired order, with values of 1 for ascending, or -1 for descending. For example, sort = {"value": -1, "_id": 1}

    text
    string

    Filter the search result with the text.

    Responses
    200

    OK

    Success Example
    {
      "priorities": [
        {
          "_id": "64007cc2fa0ed7dd905092e3",
          "i18n": "Lowest",
          "sortItem": 5,
          "dirty": false
        },
        {
          "_id": "64007cc2fa0ed7dd905092e4",
          "i18n": "Low",
          "sortItem": 4,
          "dirty": false
        },
        {
          "_id": "64007cc2fa0ed7dd905092e5",
          "i18n": "Medium",
          "sortItem": 3,
          "dirty": false
        },
        {
          "_id": "64007cc2fa0ed7dd905092e6",
          "i18n": "High",
          "sortItem": 2,
          "dirty": false
        },
        {
          "_id": "64007cc2fa0ed7dd905092e7",
          "i18n": "Highest",
          "sortItem": 1,
          "dirty": false
        }
      ],
      "count": 5,
      "offset": 0,
      "total": 5,
      "success": true
    }
    Expand All
    object
    priorities
    Array of object
    object
    _id
    string
    i18n
    string
    sortItem
    integer
    dirty
    boolean
    count
    integer
    offset
    integer
    total
    integer
    success
    boolean
    401

    Unauthorized

    Authorization Error
    {
      "status": "error",
      "message": "You must be logged in to do this."
    }
    object
    status
    string
    message
    string
    403

    Forbidden

    Example 1
    {
      "success": false,
      "error": "User does not have the permissions required for this action [error-unauthorized]"
    }
    Example 2
    {
      "success": false,
      "error": "unauthorized"
    }
    object
    success
    boolean
    error
    string


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