> ## Documentation Index
> Fetch the complete documentation index at: https://developer.rocket.chat/llms.txt
> Use this file to discover all available pages before exploring further.
# Get List of Monitors
>
Retrieves a list of monitors.
Permission required: `manage-livechat-monitors`
## OpenAPI
````json GET /api/v1/livechat/monitors
{
"openapi": "3.0.0",
"info": {
"version": "1.0.0",
"title": "Omnichannel"
},
"servers": [
{
"url": "https://apiexplorer.support.rocket.chat"
}
],
"tags": [
{
"name": "Omnichannel Users"
},
{
"name": "Omnichannel Agents"
},
{
"name": "Omnichannel Monitors"
},
{
"name": "Omnichannel Visitors"
},
{
"name": "Omnichannel Contacts"
},
{
"name": "Omnichannel Rooms"
},
{
"name": "Omnichannel Departments"
},
{
"name": "Omnichannel Custom Fields"
},
{
"name": "Omnichannel Business Hours"
},
{
"name": "Omnichannel Priorities"
},
{
"name": "Omnichannel Tags"
},
{
"name": "Omnichannel Units"
},
{
"name": "SLA Policies"
},
{
"name": "Canned Responses"
},
{
"name": "Omnichannel Transcript"
},
{
"name": "Omnichannel Statistics"
},
{
"name": "Omnichannel Agent Stats"
},
{
"name": "Omnichannel Dashboards"
},
{
"name": "Reports"
},
{
"name": "Omnichannel Inquiries"
},
{
"name": "Omnichannel Webhooks"
},
{
"name": "Livechat"
},
{
"name": "Livechat Appearance"
},
{
"name": "Livechat Triggers"
},
{
"name": "Livechat Messages"
},
{
"name": "Livechat Page Visited"
}
],
"paths": {
"/api/v1/livechat/monitors": {
"get": {
"tags": [
"Omnichannel Monitors"
],
"summary": "Get List of Monitors",
"description": "\n\nRetrieves a list of monitors.\nPermission required: `manage-livechat-monitors`",
"operationId": "get-api-v1-livechat-monitors",
"parameters": [
{
"$ref": "#/components/parameters/AuthToken"
},
{
"$ref": "#/components/parameters/UserId"
},
{
"$ref": "#/components/parameters/offset"
},
{
"$ref": "#/components/parameters/count"
},
{
"$ref": "#/components/parameters/sort"
},
{
"schema": {
"type": "string"
},
"in": "query",
"name": "text",
"description": "Filter the result with the text."
}
],
"responses": {
"200": {
"description": "OK",
"content": {
"application/json": {
"schema": {
"type": "object",
"properties": {
"monitors": {
"type": "array",
"items": {
"type": "object",
"properties": {
"_id": {
"type": "string"
},
"username": {
"type": "string"
},
"emails": {
"type": "array",
"items": {
"type": "object",
"properties": {
"address": {
"type": "string"
},
"verified": {
"type": "boolean"
}
}
}
},
"status": {
"type": "string"
},
"name": {
"type": "string"
},
"statusLivechat": {
"type": "string"
}
}
}
},
"count": {
"type": "integer"
},
"offset": {
"type": "integer"
},
"total": {
"type": "integer"
},
"success": {
"type": "boolean"
}
}
},
"examples": {
"Success Example": {
"value": {
"monitors": [
{
"_id": "gxcJTYapi5mPxuAme",
"username": "Bruno",
"emails": [
{
"address": "",
"verified": "false"
}
],
"status": "offline",
"name": "Bruno",
"statusLivechat": "not-available"
},
{
"_id": "QDHWqcubZunM8C4NR",
"username": "gomes",
"emails": [
{
"address": "",
"verified": "true"
}
],
"status": "offline",
"name": " Gomes",
"statusLivechat": "not-available"
}
],
"count": "2",
"offset": "0",
"total": "2",
"success": "true"
}
}
}
}
}
},
"401": {
"$ref": "#/components/responses/authorizationError"
},
"403": {
"$ref": "#/components/responses/permissionError"
}
}
}
}
},
"components": {
"parameters": {
"AuthToken": {
"name": "X-Auth-Token",
"in": "header",
"description": "The `authToken` of the authenticated user.",
"required": "true",
"schema": {
"type": "string"
},
"example": "RScctEHSmLGZGywfIhWyRpyofhKOiMoUIpimhvheU3f"
},
"UserId": {
"name": "X-User-Id",
"in": "header",
"description": "The `userId` of the authenticated user.",
"required": "true",
"schema": {
"type": "string"
},
"example": "rbAXPnMktTFbNpwtJ"
},
"offset": {
"name": "offset",
"in": "query",
"required": "false",
"schema": {
"type": "integer"
},
"example": "50",
"description": "Number of items to \"skip\" in the query, i.e. requests return count items, skipping the first offset items. Refer to the [official documentation](https://developer.rocket.chat/apidocs/query-parameters#pagination) to learn more."
},
"count": {
"name": "count",
"in": "query",
"required": "false",
"schema": {
"type": "integer"
},
"example": "25",
"description": "The number of items to return. Refer to the [official documentation](https://developer.rocket.chat/apidocs/query-parameters#pagination) to learn more."
},
"sort": {
"name": "sort",
"in": "query",
"required": "false",
"schema": {
"format": "object"
},
"description": "List of fields to order by, and in which direction. JSON object, with properties listed in desired order, with values of 1 for ascending, or -1 for descending. For example, sort = `{\"value\": -1, \"_id\": 1}`. Refer to the [official documentation](https://developer.rocket.chat/apidocs/query-parameters#pagination) to learn more."
}
},
"responses": {
"authorizationError": {
"description": "Unauthorized",
"content": {
"application/json": {
"schema": {
"type": "object",
"properties": {
"status": {
"type": "string"
},
"message": {
"type": "string"
}
}
},
"examples": {
"Authorization Error": {
"value": {
"status": "error",
"message": "You must be logged in to do this."
}
}
}
}
}
},
"permissionError": {
"description": "Forbidden",
"content": {
"application/json": {
"schema": {
"type": "object",
"properties": {
"success": {
"type": "boolean"
},
"error": {
"type": "string"
}
}
},
"examples": {
"Permission Error": {
"value": {
"success": "false",
"error": "User does not have the permissions required for this action [error-unauthorized]"
}
},
"Unauthorized": {
"value": {
"success": "false",
"error": "unauthorized"
}
}
}
}
}
}
}
}
}
````
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