> ## Documentation Index
> Fetch the complete documentation index at: https://developer.rocket.chat/llms.txt
> Use this file to discover all available pages before exploring further.

# Get Inquiry by Room

> Permission required: `view-l-room`

### Changelog
| Version      | Description |
| ---------------- | ------------|
|2.4.0            | Added       |

## OpenAPI

````json GET /api/v1/livechat/inquiries.getOne
{
  "openapi": "3.0.0",
  "info": {
    "version": "1.0.0",
    "title": "Omnichannel"
  },
  "servers": [
    {
      "url": "https://apiexplorer.support.rocket.chat"
    }
  ],
  "tags": [
    {
      "name": "Omnichannel Users"
    },
    {
      "name": "Omnichannel Agents"
    },
    {
      "name": "Omnichannel Monitors"
    },
    {
      "name": "Omnichannel Visitors"
    },
    {
      "name": "Omnichannel Contacts"
    },
    {
      "name": "Omnichannel Rooms"
    },
    {
      "name": "Omnichannel Departments"
    },
    {
      "name": "Omnichannel Custom Fields"
    },
    {
      "name": "Omnichannel Business Hours"
    },
    {
      "name": "Omnichannel Priorities"
    },
    {
      "name": "Omnichannel Tags"
    },
    {
      "name": "Omnichannel Units"
    },
    {
      "name": "SLA Policies"
    },
    {
      "name": "Canned Responses"
    },
    {
      "name": "Omnichannel Transcript"
    },
    {
      "name": "Omnichannel Statistics"
    },
    {
      "name": "Omnichannel Agent Stats"
    },
    {
      "name": "Omnichannel Dashboards"
    },
    {
      "name": "Reports"
    },
    {
      "name": "Omnichannel Inquiries"
    },
    {
      "name": "Omnichannel Webhooks"
    },
    {
      "name": "Livechat"
    },
    {
      "name": "Livechat Appearance"
    },
    {
      "name": "Livechat Triggers"
    },
    {
      "name": "Livechat Messages"
    },
    {
      "name": "Livechat Page Visited"
    }
  ],
  "paths": {
    "/api/v1/livechat/inquiries.getOne": {
      "get": {
        "tags": [
          "Omnichannel Inquiries"
        ],
        "summary": "Get Inquiry by Room",
        "description": "Permission required: `view-l-room`\n\n### Changelog\n| Version      | Description |\n| ---------------- | ------------|\n|2.4.0            | Added       |",
        "operationId": "get-api-v1-livechat-inquiries.getOne",
        "parameters": [
          {
            "$ref": "#/components/parameters/AuthToken"
          },
          {
            "$ref": "#/components/parameters/UserId"
          },
          {
            "name": "roomId",
            "in": "query",
            "description": "The room ID.",
            "required": true,
            "schema": {
              "type": "string"
            }
          }
        ],
        "responses": {
          "200": {
            "description": "OK",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "inquiry": {
                      "type": "object",
                      "properties": {
                        "_id": {
                          "type": "string"
                        },
                        "rid": {
                          "type": "string"
                        },
                        "name": {
                          "type": "string"
                        },
                        "ts": {
                          "type": "string"
                        },
                        "message": {
                          "type": "string"
                        },
                        "status": {
                          "type": "string"
                        },
                        "v": {
                          "type": "object",
                          "properties": {
                            "_id": {
                              "type": "string"
                            },
                            "username": {
                              "type": "string"
                            },
                            "token": {
                              "type": "string"
                            },
                            "status": {
                              "type": "string"
                            },
                            "activity": {
                              "type": "array",
                              "items": {
                                "type": "string"
                              }
                            }
                          }
                        },
                        "t": {
                          "type": "string"
                        },
                        "priorityWeight": {
                          "type": "integer"
                        },
                        "estimatedWaitingTimeQueue": {
                          "type": "integer"
                        },
                        "source": {
                          "type": "object",
                          "properties": {
                            "type": {
                              "type": "string"
                            }
                          }
                        },
                        "_updatedAt": {
                          "type": "string"
                        },
                        "lastMessage": {
                          "type": "object",
                          "properties": {
                            "_id": {
                              "type": "string"
                            },
                            "rid": {
                              "type": "string"
                            },
                            "msg": {
                              "type": "string"
                            },
                            "ts": {
                              "type": "string"
                            },
                            "u": {
                              "type": "object",
                              "properties": {
                                "_id": {
                                  "type": "string"
                                },
                                "username": {
                                  "type": "string"
                                },
                                "name": {
                                  "type": "string"
                                }
                              }
                            },
                            "_updatedAt": {
                              "type": "string"
                            },
                            "urls": {
                              "type": "array",
                              "items": {
                                "type": "object"
                              }
                            },
                            "mentions": {
                              "type": "array",
                              "items": {
                                "type": "object"
                              }
                            },
                            "channels": {
                              "type": "array",
                              "items": {
                                "type": "object"
                              }
                            },
                            "md": {
                              "type": "array",
                              "items": {
                                "type": "object",
                                "properties": {
                                  "type": {
                                    "type": "string"
                                  },
                                  "value": {
                                    "type": "array",
                                    "items": {
                                      "type": "object",
                                      "properties": {
                                        "type": {
                                          "type": "string"
                                        },
                                        "value": {
                                          "type": "string"
                                        }
                                      }
                                    }
                                  }
                                }
                              }
                            }
                          }
                        },
                        "takenAt": {
                          "type": "string"
                        }
                      }
                    },
                    "success": {
                      "type": "boolean"
                    }
                  }
                },
                "examples": {
                  "Success Example": {
                    "value": {
                      "inquiry": {
                        "_id": "6560940c6a1ef5b1a2bf9324",
                        "rid": "yy8SmYKfHQ6GZdnJp",
                        "name": "kookie",
                        "ts": "2023-11-24T12:16:12.37Z",
                        "message": "",
                        "status": "taken",
                        "v": {
                          "_id": "656090576a1ef5b1a2bf919b",
                          "username": "guest-51",
                          "token": "38cc8c765bf77e943f6e4319c5891f6c04",
                          "status": "online",
                          "activity": [
                            "2023-11"
                          ]
                        },
                        "t": "l",
                        "priorityWeight": 99,
                        "estimatedWaitingTimeQueue": 9999999,
                        "source": {
                          "type": "widget"
                        },
                        "_updatedAt": "2023-11-24T12:27:43.852Z",
                        "lastMessage": {
                          "_id": "Hjwmd7bBZTiEXrywn",
                          "rid": "yy8SmYKfHQ6GZdnJp",
                          "msg": "hello",
                          "ts": "2023-11-24T12:27:43.474Z",
                          "u": {
                            "_id": "CkCPNcvsvCDfmWLqC",
                            "username": "test.cat",
                            "name": "testCat"
                          },
                          "_updatedAt": "2023-11-24T12:27:43.82Z",
                          "urls": [],
                          "mentions": [],
                          "channels": [],
                          "md": [
                            {
                              "type": "PARAGRAPH",
                              "value": [
                                {
                                  "type": "PLAIN_TEXT",
                                  "value": "hello"
                                }
                              ]
                            }
                          ]
                        },
                        "takenAt": "2023-11-24T12:18:19.012Z"
                      },
                      "success": true
                    }
                  }
                }
              }
            }
          },
          "400": {
            "description": "Bad Request",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "success": {
                      "type": "boolean"
                    },
                    "error": {
                      "type": "string"
                    },
                    "errorType": {
                      "type": "string"
                    }
                  }
                },
                "examples": {
                  "Example 1": {
                    "value": {
                      "success": false,
                      "error": "must have required property 'roomId' [error-invalid-params]",
                      "errorType": "error-invalid-params"
                    }
                  }
                }
              }
            }
          },
          "401": {
            "$ref": "#/components/responses/authorizationError"
          },
          "403": {
            "$ref": "#/components/responses/permissionError"
          }
        }
      }
    }
  },
  "components": {
    "parameters": {
      "AuthToken": {
        "name": "X-Auth-Token",
        "in": "header",
        "description": "The `authToken` of the authenticated user.",
        "required": true,
        "schema": {
          "type": "string"
        },
        "example": "RScctEHSmLGZGywfIhWyRpyofhKOiMoUIpimhvheU3f"
      },
      "UserId": {
        "name": "X-User-Id",
        "in": "header",
        "description": "The `userId` of the authenticated user.",
        "required": true,
        "schema": {
          "type": "string"
        },
        "example": "rbAXPnMktTFbNpwtJ"
      }
    },
    "responses": {
      "authorizationError": {
        "description": "Unauthorized",
        "content": {
          "application/json": {
            "schema": {
              "type": "object",
              "properties": {
                "success": {
                  "type": "boolean"
                },
                "error": {
                  "type": "string"
                }
              }
            },
            "examples": {
              "Authorization Error": {
                "value": {
                  "success": false,
                  "error": "You must be logged in to do this."
                }
              }
            }
          }
        }
      },
      "permissionError": {
        "description": "Forbidden",
        "content": {
          "application/json": {
            "schema": {
              "type": "object",
              "properties": {
                "success": {
                  "type": "boolean"
                },
                "error": {
                  "type": "string"
                },
                "errorType": {
                  "type": "string"
                }
              }
            },
            "examples": {
              "Permission Error": {
                "value": {
                  "success": false,
                  "error": "User does not have the permissions required for this action",
                  "errorType": "error-forbidden"
                }
              }
            }
          }
        }
      }
    }
  }
}
````