> ## Documentation Index
> Fetch the complete documentation index at: https://developer.rocket.chat/llms.txt
> Use this file to discover all available pages before exploring further.
# Get Departments by Unit ID
>
Permission required: `manage-livechat-units`
## OpenAPI
````json GET /api/v1/livechat/units/{unitId}/departments
{
"openapi": "3.0.0",
"info": {
"version": "1.0.0",
"title": "Omnichannel"
},
"servers": [
{
"url": "https://apiexplorer.support.rocket.chat"
}
],
"tags": [
{
"name": "Omnichannel Users"
},
{
"name": "Omnichannel Agents"
},
{
"name": "Omnichannel Monitors"
},
{
"name": "Omnichannel Visitors"
},
{
"name": "Omnichannel Contacts"
},
{
"name": "Omnichannel Rooms"
},
{
"name": "Omnichannel Departments"
},
{
"name": "Omnichannel Custom Fields"
},
{
"name": "Omnichannel Business Hours"
},
{
"name": "Omnichannel Priorities"
},
{
"name": "Omnichannel Tags"
},
{
"name": "Omnichannel Units"
},
{
"name": "SLA Policies"
},
{
"name": "Canned Responses"
},
{
"name": "Omnichannel Transcript"
},
{
"name": "Omnichannel Statistics"
},
{
"name": "Omnichannel Agent Stats"
},
{
"name": "Omnichannel Dashboards"
},
{
"name": "Reports"
},
{
"name": "Omnichannel Inquiries"
},
{
"name": "Omnichannel Webhooks"
},
{
"name": "Livechat"
},
{
"name": "Livechat Appearance"
},
{
"name": "Livechat Triggers"
},
{
"name": "Livechat Messages"
},
{
"name": "Livechat Page Visited"
}
],
"paths": {
"/api/v1/livechat/units/{unitId}/departments": {
"parameters": [
{
"schema": {
"type": "string"
},
"name": "unitId",
"in": "path",
"required": "true",
"description": "The unit ID."
}
],
"get": {
"summary": "Get Departments by Unit ID",
"operationId": "get-api-v1-livechat-units-unitId-departments",
"responses": {
"200": {
"description": "",
"content": {
"application/json": {
"schema": {
"type": "object",
"properties": {
"departments": {
"type": "array",
"items": {
"type": "object",
"properties": {
"_id": {
"type": "string"
},
"enabled": {
"type": "boolean"
},
"name": {
"type": "string"
},
"description": {
"type": "string"
},
"showOnRegistration": {
"type": "boolean"
},
"showOnOfflineForm": {
"type": "boolean"
},
"requestTagBeforeClosingChat": {
"type": "boolean"
},
"email": {
"type": "string"
},
"chatClosingTags": {
"type": "array",
"items": {
"type": "string"
}
},
"offlineMessageChannelName": {
"type": "string"
},
"maxNumberSimultaneousChat": {
"type": "string"
},
"visitorInactivityTimeoutInSeconds": {
"type": "string"
},
"abandonedRoomsCloseCustomMessage": {
"type": "string"
},
"waitingQueueMessage": {
"type": "string"
},
"departmentsAllowedToForward": {
"type": "string"
},
"_updatedAt": {
"type": "string"
},
"numAgents": {
"type": "integer"
},
"ancestors": {
"type": "array",
"items": {
"type": "string"
}
},
"parentId": {
"type": "string"
},
"fallbackForwardDepartment": {
"type": "string"
}
}
}
},
"count": {
"type": "integer"
},
"offset": {
"type": "integer"
},
"total": {
"type": "integer"
},
"success": {
"type": "boolean"
}
}
},
"examples": {
"Success Example": {
"value": {
"departments": [
{
"_id": "MfvRXBwEWY6tTwqFh",
"enabled": "true",
"name": "C",
"description": "test dept",
"showOnRegistration": "true",
"showOnOfflineForm": "true",
"requestTagBeforeClosingChat": "true",
"email": "C@test.com",
"chatClosingTags": [
"please add a tag"
],
"offlineMessageChannelName": "",
"maxNumberSimultaneousChat": "2",
"visitorInactivityTimeoutInSeconds": "0",
"abandonedRoomsCloseCustomMessage": "closed",
"waitingQueueMessage": "please wait!",
"departmentsAllowedToForward": "",
"_updatedAt": "2022-12-14T14:44:51.923Z",
"numAgents": "5",
"ancestors": [
"TGjc7wN84KxQup9cF"
],
"parentId": "TGjc7wN84KxQup9cF",
"fallbackForwardDepartment": "KgCzEB2gWngKp9JF3"
}
],
"count": "1",
"offset": "0",
"total": "1",
"success": "true"
}
}
}
}
}
},
"401": {
"$ref": "#/components/responses/authorizationError"
},
"403": {
"$ref": "#/components/responses/permissionError"
}
},
"description": "\n\nPermission required: `manage-livechat-units`",
"tags": [
"Omnichannel Units"
],
"parameters": [
{
"$ref": "#/components/parameters/AuthToken"
},
{
"$ref": "#/components/parameters/UserId"
},
{
"$ref": "#/components/parameters/offset"
},
{
"$ref": "#/components/parameters/count"
}
]
}
}
},
"components": {
"responses": {
"authorizationError": {
"description": "Unauthorized",
"content": {
"application/json": {
"schema": {
"type": "object",
"properties": {
"status": {
"type": "string"
},
"message": {
"type": "string"
}
}
},
"examples": {
"Authorization Error": {
"value": {
"status": "error",
"message": "You must be logged in to do this."
}
}
}
}
}
},
"permissionError": {
"description": "Forbidden",
"content": {
"application/json": {
"schema": {
"type": "object",
"properties": {
"success": {
"type": "boolean"
},
"error": {
"type": "string"
}
}
},
"examples": {
"Permission Error": {
"value": {
"success": "false",
"error": "User does not have the permissions required for this action [error-unauthorized]"
}
},
"Unauthorized": {
"value": {
"success": "false",
"error": "unauthorized"
}
}
}
}
}
}
},
"parameters": {
"AuthToken": {
"name": "X-Auth-Token",
"in": "header",
"description": "The `authToken` of the authenticated user.",
"required": "true",
"schema": {
"type": "string"
},
"example": "RScctEHSmLGZGywfIhWyRpyofhKOiMoUIpimhvheU3f"
},
"UserId": {
"name": "X-User-Id",
"in": "header",
"description": "The `userId` of the authenticated user.",
"required": "true",
"schema": {
"type": "string"
},
"example": "rbAXPnMktTFbNpwtJ"
},
"offset": {
"name": "offset",
"in": "query",
"required": "false",
"schema": {
"type": "integer"
},
"example": "50",
"description": "Number of items to \"skip\" in the query, i.e. requests return count items, skipping the first offset items. Refer to the [official documentation](https://developer.rocket.chat/apidocs/query-parameters#pagination) to learn more."
},
"count": {
"name": "count",
"in": "query",
"required": "false",
"schema": {
"type": "integer"
},
"example": "25",
"description": "The number of items to return. Refer to the [official documentation](https://developer.rocket.chat/apidocs/query-parameters#pagination) to learn more."
}
}
}
}
````
![\"Enterprise\"](\"https://raw.githubusercontent.com/RocketChat/Rocket.Chat-Open-API/main/images/Enterprise%20tag.svg\")