> ## Documentation Index
> Fetch the complete documentation index at: https://developer.rocket.chat/llms.txt
> Use this file to discover all available pages before exploring further.

# Create a Tag

> <div style="text-align: center; margin: 1rem 0 1rem 0;"><img src="https://raw.githubusercontent.com/RocketChat/Rocket.Chat-Open-API/main/images/Enterprise%20tag.svg" alt="Enterprise" style="display: block; margin: auto"></div>

Use this endpoint to create an Omnichannel tag. Permission required: `manage-livechat-tags`

## OpenAPI

````json POST /api/v1/livechat/tags.save
{
  "openapi": "3.0.0",
  "info": {
    "version": "1.0.0",
    "title": "Omnichannel"
  },
  "servers": [
    {
      "url": "https://apiexplorer.support.rocket.chat"
    }
  ],
  "tags": [
    {
      "name": "Omnichannel Users"
    },
    {
      "name": "Omnichannel Agents"
    },
    {
      "name": "Omnichannel Monitors"
    },
    {
      "name": "Omnichannel Visitors"
    },
    {
      "name": "Omnichannel Contacts"
    },
    {
      "name": "Omnichannel Rooms"
    },
    {
      "name": "Omnichannel Departments"
    },
    {
      "name": "Omnichannel Custom Fields"
    },
    {
      "name": "Omnichannel Business Hours"
    },
    {
      "name": "Omnichannel Priorities"
    },
    {
      "name": "Omnichannel Tags"
    },
    {
      "name": "Omnichannel Units"
    },
    {
      "name": "SLA Policies"
    },
    {
      "name": "Canned Responses"
    },
    {
      "name": "Omnichannel Transcript"
    },
    {
      "name": "Omnichannel Statistics"
    },
    {
      "name": "Omnichannel Agent Stats"
    },
    {
      "name": "Omnichannel Dashboards"
    },
    {
      "name": "Reports"
    },
    {
      "name": "Omnichannel Inquiries"
    },
    {
      "name": "Omnichannel Webhooks"
    },
    {
      "name": "Livechat"
    },
    {
      "name": "Livechat Appearance"
    },
    {
      "name": "Livechat Triggers"
    },
    {
      "name": "Livechat Messages"
    },
    {
      "name": "Livechat Page Visited"
    }
  ],
  "paths": {
    "/api/v1/livechat/tags.save": {
      "post": {
        "summary": "Create a Tag",
        "tags": [
          "Omnichannel Tags"
        ],
        "responses": {
          "200": {
            "description": "OK",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "name": {
                      "type": "string"
                    },
                    "description": {
                      "type": "string"
                    },
                    "numDepartments": {
                      "type": "integer"
                    },
                    "departments": {
                      "type": "array",
                      "items": {
                        "type": "string"
                      }
                    },
                    "_id": {
                      "type": "string"
                    },
                    "success": {
                      "type": "boolean"
                    }
                  }
                },
                "examples": {
                  "New tag created": {
                    "value": {
                      "name": "apiTag01",
                      "description": "testing api endpoint",
                      "numDepartments": "1",
                      "departments": [
                        "TEST-DEPT"
                      ],
                      "_id": "69536ca06ff48667974be86d",
                      "success": "true"
                    }
                  },
                  "Updated existing tag": {
                    "value": {
                      "name": "apiTag-updated",
                      "description": "testing api endpoint",
                      "numDepartments": "1",
                      "departments": [
                        "TEST-DEPT"
                      ],
                      "_updatedAt": "2025-12-30T06:06:00.995Z",
                      "_id": "69536b7a6ff48667974be86b",
                      "success": "true"
                    }
                  }
                }
              }
            }
          },
          "400": {
            "description": "Bad Request",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "success": {
                      "type": "boolean"
                    },
                    "errorType": {
                      "type": "string"
                    },
                    "error": {
                      "type": "string"
                    }
                  }
                },
                "examples": {
                  "Example 1": {
                    "value": {
                      "success": "false",
                      "errorType": "invalid-params",
                      "error": "must have required property 'tagData'"
                    }
                  }
                }
              }
            }
          },
          "401": {
            "$ref": "#/components/responses/authorizationError"
          }
        },
        "operationId": "post-api-v1-livechat-tags.save",
        "description": "<div style=\"text-align: center; margin: 1rem 0 1rem 0;\"><img src=\"https://raw.githubusercontent.com/RocketChat/Rocket.Chat-Open-API/main/images/Enterprise%20tag.svg\" alt=\"Enterprise\" style=\"display: block; margin: auto\"></div>\n\nUse this endpoint to create an Omnichannel tag. Permission required: `manage-livechat-tags`",
        "parameters": [
          {
            "$ref": "#/components/parameters/AuthToken"
          },
          {
            "$ref": "#/components/parameters/UserId"
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object",
                "required": [
                  "tagData"
                ],
                "properties": {
                  "tagData": {
                    "type": "object",
                    "properties": {
                      "name": {
                        "type": "string",
                        "description": "Enter a name for the tag.",
                        "example": "Support"
                      },
                      "description": {
                        "type": "string",
                        "description": "Enter the tag's description.",
                        "example": "Tag for support team"
                      }
                    }
                  },
                  "tagDepartments": {
                    "type": "array",
                    "description": "Enter the department IDs that can use this tag.",
                    "items": {
                      "type": "string",
                      "example": "[\"68304887113ac52640bc1ca6\"]"
                    }
                  },
                  "_id": {
                    "type": "string",
                    "description": "Use this parameter to update an existing tag.",
                    "example": "69536b596ff48667974be868"
                  }
                }
              },
              "examples": {
                "Example 1": {
                  "value": {
                    "tagData": {
                      "name": "apiTag",
                      "description": "testing"
                    },
                    "tagDepartments": [
                      "TEST-DEPT"
                    ],
                    "_id": "69536b7a6ff48667974be86b"
                  }
                }
              }
            }
          }
        }
      }
    }
  },
  "components": {
    "responses": {
      "authorizationError": {
        "description": "Unauthorized",
        "content": {
          "application/json": {
            "schema": {
              "type": "object",
              "properties": {
                "status": {
                  "type": "string"
                },
                "message": {
                  "type": "string"
                }
              }
            },
            "examples": {
              "Authorization Error": {
                "value": {
                  "status": "error",
                  "message": "You must be logged in to do this."
                }
              }
            }
          }
        }
      }
    },
    "parameters": {
      "AuthToken": {
        "name": "X-Auth-Token",
        "in": "header",
        "description": "The `authToken` of the authenticated user.",
        "required": "true",
        "schema": {
          "type": "string"
        },
        "example": "RScctEHSmLGZGywfIhWyRpyofhKOiMoUIpimhvheU3f"
      },
      "UserId": {
        "name": "X-User-Id",
        "in": "header",
        "description": "The `userId` of the authenticated user.",
        "required": "true",
        "schema": {
          "type": "string"
        },
        "example": "rbAXPnMktTFbNpwtJ"
      }
    }
  }
}
````